Maui Luxury Real Estate Team

Client Testimonials


We encourage our clients to let us know how we’re doing.  
These are just a few of the comments we’ve received.

Kaanapali Alii Team
We recently sold our home in Paradise, we've been visiting Maui for 35 years, owned a home for the last twelve years at the Alii. Our children in Chicago are gifting us with twin Grand baby boys next month, Maui is just too far to allow us to meddle in our children's children's lives. The Purchase and sale of our home was handled by the great Kaanapali Alii Team at Whalers, Susan, and Ann, are very professional and a pleasure to deal with, someday our kids may return to the beautiful Island of Maui, if they are fortunate enough to do so they will certainly work with the best Real estate organization on the Island, Whalers! Thanks Bob Cartwright for your friendship, and professional service.Dallas and Syma Dodson, Chicago IL

Kaanapali Alii Team Bob, Ann, and Sue are a remarkable team of professionals. They have worked diligently and effectively to accommodate every request we have made regarding the sale of our property. Their cheery attitude has been equally valuable. I and my family are deeply grateful for the personal effort which each of them has made to assist in selling our property. Their combined experience and local contacts made a huge difference when various objectives had to be accomplished.

Hire them, you will be glad you did.Dora Bursey, Tucson, AZ

We had the opportunity to work with Karen Seebart recently for purchasing a property on Maui. We highly recommend working with Karen if you are considering buying or selling property in that area! Karen surpassed our expectations and was always available for questions and support throughout the entire process. Karen is dedicated to her clients, has excellent communication skills, and is extremely knowledgeable about real estate and properties on Maui. She also takes the extra initiative in supporting clients to meet deadlines, etc. We are in contact with Karen often and will continue to utilize her services in the future. She made this experience fun and so much easier for us! Jill and Hobie, Park City, UT

By chance, we met Karen at an open house in Napili while looking through the area for our new home. We were so fortunate for this chance encounter. Karen's keen sense of the local market and knowledge of the area helped us quickly narrow our search. She kept us in touch with all the local housing activity for over a year until we found the perfect house. She was so helpful throughout the entire purchase process and the move from Oregon to Maui. Mahalo Karen! Glenn & Sonja Rysko

"This letter is in regards to our (Barry and Donna Toroni) “interaction” with Karen Seebart as our preferred Realtor and Representative in our quest to purchase a home someday on Maui’s Westside.

Upon notice of our arrival from the mainland, Karen approached us with an “Aloha welcome” and gave us multiple options based on our availability during that week to review properties.

We were very pleased that she arranged showings and schedules that made our personal vacation time uninterrupted. This was significant because our time on the island was limited with the intent to enjoy our time resting on a beach, not House Hunting!

Karen was kind enough to drive us to the properties and within 48 hours we had the island home of our dreams. Sounds impossible, but it happened!! Her knowledge of the island and what “conditions” we prescribed in our interview was spot on!

I also would like to mention that the “follow-up” (paper work) details were seamless on her end. In addition, she represented us to the seller like a personal stakeholder with the buyer’s interests in mind at all times.

If it was not for Karen’s knowledge and proficiency, we might still be looking for something on the West side, just like we have been for the last 8 trips to Maui. We would highly recommend her professional expertise and will pass on her contact information to our friends here on the mainland going forward." Barry & Donna Toroni

"After meeting Karen Seebart at an open house, we knew we had finally met the right realtor for us. She was down to earth, honest, and So patient when we kept changing our minds on what we wanted to look at. We can’t thank her enough for being extremely dedicated to finding everything that might interest us in our price range even though we knew we were probably a smaller sale. Even when we had to return home to Colorado, we felt like we had an honest representative looking out for us on the island." Forever grateful, Thomas and Mellisa Mahoney

"Dear Sue... We would not be owners of apt 1103 of the Kanapali Alii if it hadn't been for your herculean efforts. It was not your ordinary real estate transaction by any means. It had many wrinkles and could have fallen through; but you held it together and it closed. However, that is not the reason Rosemary and I want to thank you. Normally, closing would have been the end, but you went above and beyond our wildest expectations in readying the unit for the rental program. We were worried when a family emergency cancelled our plans to travel to Maui to clean out, repair and furnish the apartment. You followed through--clearing out unnecessary household items, contracting for and overseeing repairs, shopping for furniture and even taking items to a consignment shop for resale! Your attention to detail should be applauded. Thanks to your efforts, we are in the rental pool and renting very well! There is not a doubt in our minds that we would not be in this position if you had not performed such an outstanding job. Looking forward to celebrating with you when we come to Maui in November!" Harry and Rosemary Pearce NJ

"I’d like to recommend Susan DeLoria to anyone looking for property in Hawaii. She is not only knowledgeable and informative, but also extremely pleasant to work with. We enjoyed time with Susan in Maui (always at our convenience) and then spent time on the phone and communicated via email too, we were with her for several months and she still keeps in touch to make sure all is well. During the process she did everything she said she would and always offered to do more. Susan was even able to get us a property that wasn’t listed for sale! She was always willing to do whatever we wanted and never tried to push us into anything. We did a long distance closing and she was extremely helpful with the walk-thru and getting the seller to fix needed items and then she followed through to make sure that everything was completed satisfactorily. Susan is friendly, always returns calls and emails promptly and just seems so willing to go above and beyond. She loves Maui and wants others to get the proper fit so that they will love it too. The whole process was so enjoyable (of course who wouldn’t be happy in paradise) that we’re even thinking of doing it all again – but not without Susan!" Noli and Cindy Libut CA

"Katie Zimmerman was our real estate professional on a purchase of a condo at the Whaler in Kaanapali. Katie was always available to answer questions and provide advice. She worked very hard with the sellers to make the transaction work for everyone. Katie is talented and easy to work with. She knows Maui properties. Her eye for detail is remarkable and we had confidence that she would catch any concerns or red flags that could influence the transaction. My wife Eileen and I would highly recommend Katie Zimmerman in purchase or sale of properties on Maui." Dr. Mike A

“This is a great company to work with and none better on the islands” D. Pishione

“Dear Bob, Thank you very much for your advice regarding the sale of my condo. The Escrow company couldn't have been better. It was smooth sailing once we finally went through with the sale. Thanks again.” Marcy A.

“We both believe you have managed a miracle – selling out condo for a good price in a challenging market. Thank you for keeping us informed and updated during the listing.” Mr. & Mrs. Mark Erickson Tucsco AZ

“We’ve had excellent service from Whaler’s Realty during recent transactions involving the sale of two time shares and the purchasing of one. The quality of our communications with Bob Cartwright, the help and the professionalism of his staff – especially Tori LaPolla – the timeliness of the service delivery had of superior quality.”Mrs. Lenke Kaldor and Judy Somorjai Berkeley, CA

"Everything at Whalers Realty Inc. is class - the personnel, the service, and the satisfaction. I like doing business with you and will continue to do so." ... C. Gandy, Laguna Beach, CA

"...We cannot say thanks enough for how hard you have worked for us ... Your ability to take care of all of the fine details has meant a lot." ...  D. Wheeler, Oakhurst, CA

"My property was well advertised and sold fast. I was kept very up-to-date on all phases of the transaction.  To speak to Bob was amazing - He was always able to take my calls! Thanks!" ... S. Brown, Olympia, WA

"... Your personal attention in letters and phone calls was very reassuring.  A large business sale 2,500 miles away - it is nice to know people are doing the job right the first time!" ... 
F. Camp, Lake Oswego, OR

"The sale and closing were handled efficiently, and we were very favorably impressed." ... 
J. Bovard, Penfield NY

"You and your company have gone beyond the call of duty ... There should be a medal." ... E. Rice, Newport Beach, CA

"Thank you for all the help to close our unit.  You all did well, and we feel very good about our purchase." ... R. & S. Michie, Olympia, WA

"Good service, Trustworthy, Efficient" ... E. Richardson, Honolulu, HI

"Whalers committed ‘for the best’, and Bob Cartwright delivered.   You guys are wonderful!" ... C. Nguyen, Camas, WA

"Whalers Realty-Always the Best!" ...T. Hill, Lahaina, HI

"We appreciated everything Bob and his company did to serve us.  He met all our needs.  We’d use him again!" ...Mr. & Mrs. Strohecker, Alpharetta, GA

"I have had many real estate dealings over the years, and I would say my dealings with Bob Cartwright were the most pleasant ever.  He is so very professional. He really knows his business. I would recommend Bob to all my friends." ... R. Whitehurst, Alamo, CA

"It has been our pleasure to conduct business with such an efficient organization. We found your staff to be exceptionally professional, courteous, and accommodating whenever we requested their assistance. We will recommend your company to all our friends." ... 
Mr. & Mrs. F. Williams,
 Bronx, NY

"Thanks Bob. Everything you and your office did was very professional & appreciated." ... Mr. & Mrs. R. Lindgren, Long Beach, CA

 "Everything was handled in a professional manner—I was very satisfied." ... W. Anderson, Palm Springs, CA

"The closing was well-handled." ... W. Snyder, Chevy Chase, MD

"Outstanding as always ... including all the office staff & salespeople." ... Mr. & Mrs. T. Menk, Tahoe City, CA

"Many thanks for your professionalism in the sale of our condo. We would highly recommend Whalers Realty." ...Mr. & Mrs. K. Merport, Foster City, CA

"Thank you for the excellent service... The whole transaction was a pleasure." ... Mr. & Mrs. Horwitz, Fresno, CA

"I want to thank you again for your service, no doubt the best by far." ... R. Bloudell, Surrey B.C.

"Bob did a great job for us, selling and buying. We were very pleased." ... Mr. & Mrs. Loughmiller, Los Altos, CA

"Excellent service ... in the sale of my property at Kaanapali Shores. Bob, Tess & staff are doing a great job." ... B. Cory, New Zealand

"Terrific job ... great follow through. Thanks a million!" ...   M. Hertz Honolulu, HI

"WE were very pleased with your service, always have been."  Mr. & Mrs. Reinthaler, Penn Valley, CA

"Bob Cartwright ... He is the best!" ... R. Blum, Huntington Beach, CA

"... Always available, always treated professionally and with respect.  We had full confidence that Whalers Realty Inc. was looking after our best interest" ... Mr. & Mrs. R. Fairburn, Canada

"I just wanted to compliment you on your superb web site. Of all the Maui realty web sites that my husband and I have visited, yours is the most comprehensive of them all.  We enjoy visiting it again and again to view your long and varied list of properties." ... M. Miller, San Diego, CA

"Excellent service, very professional and effective. We will highly recommend you to friends and relatives" ... E. Larson, Bass Lake, CA

"Whalers did it again! Selling our second condo in a year. We got great service from all the people at Whalers Realty." ... R. & S. Michie, Olympia WA

"We have bought and sold many properties but we never had the service/responsiveness/etc. equal to the excellent service of Whalers...they were great!" ... M. Rubin, San Diego, CA

"Due to your assistance, [our] transaction was successfully completed.  [The seller] ... greatly appreciated your assistance." ... E. Kono, Honolulu, HI 

"Excellent assisting in concerns of Seller and in management of all affairs regarding sale of property under difficult circumstances." ... Mr. & Mrs. Litwiller, Mississauga, Canada

"As always when you ask for the best you get the best!" ... Dr. & Mrs. R. Millard, Bellingham, WA

"Great Job! ... I look forward to more business in the future" ...  D. Dull, Lahaina, Maui

"As always, we appreciate all of your help in the buying & selling of our home here on Maui! Bob, you take care of us well ... as always you saved the deal!" ... The Wheelers, Lopez Island, WA

"With all the kindness you have shown over so many years, I am so grateful—you are the best!" ... S. Adams, Newport Beach, CA

"Thank you to Bob and Tess for helping us secure our own little piece of Maui. Your highly professional and caring attitudes made purchasing a property as easy as 1-2-3, even from as far away as New York City! We are now one step further to accomplishing our dreams and ‘Living Aloha". ... Mr. & Mrs. Liebold, Bayville, NY

"We found through experience that not only you and Tess, but your staff can use the slogan Ask for the Best" ...Mr. & Mrs. R. Green, Zephyr Cove, Nevada

"I feel this was handled very well and with speed." ... A. DeRosa, Los Angeles, CA

"We found the purchase was handled in an expeditious manner ... Thank You!" ... Mr. & Mrs. R. Aires, Granada Hills, CA

"We are really impressed how quickly things happened. Thanks for the great service and for keeping us informed along the way." ... Mr. & Mrs. Brace, Bellevue, WA

"Thank you for the efficient follow-up, prompt/quick return of phone messages and over-all fine job!" ... Mr. & Mrs. Stonebrook, Steamboat Springs, CO
"Staff is very helpful and responsive.  Loved working with you."...Ms. Sharon Hartung, Portland, OR

"I was very pleased with your professionalism and service.  Mahalo to everyone at Whalers Realty!  You are highly recommended!" ... M. Winchatz, Mililani Town, HI

"We were very pleased with the fast and efficient sales and services provided by the personnel of Whalers Realty." ... Mr. & Mrs. R. Babicky, Carmichael, CA

"Thanks to Whalers Realty for always providing excellent service. Thanks for answering our questions and listening to our complaints." ... Mr. Hinohara, Maui, HI

"Your best service from the very best broker around ... Bob Cartwright is an example of what sales is all about. Your company is truly the best." ... B. Paoli, Chicago, CA

"We think you are the best in the business. You create a friendship with your clients. Your staff is top notch also. Thank you so very much for your help." ... Mr. & Mrs. Ferrari, Maui, HI

"Whalers Realty is truly the best. Since 1979, they have been trusted & very professional in helping in all our sales & purchases and have my deepest gratitude" ... C. Kerrigan, Santa Barbara, CA

"I am very satisfied will all the people in your office." ... 
 C. Jaffari, San Diego, CA

"We are very grateful for the hard work you accomplished for us with this sale." ... Mr. & Mrs. C. Kern, Apple Valley, CA

"Thank you for all your help through the years." ... Mr. & Mrs. B. Maram, Highland Park, IL

"We appreciated Bob Cartwright’s follow through and professional attitude." ... Mr. & Mrs. G. Barber, Edmonds, WA

"Very impressed with the Whalers staff’s professionalism ... on top of all the details and eased me through the process." ... Mrs. S. Gibson, Sunriver, OR

"Your service was great—efficient and helpful." ... Mr. & Mrs. R. Werner, Plymouth, MN

"Ask for the Best– We did, and we got it." ... Mr. Tom Hill, Kula, HI

"Thank you to Bob & staff. Job well done." ... Peggy & William Cameron.

"... very professional job – I like attention to detail.  We are very impressed with your knowledge and personal attention with our sale at all times.  You made it ALL EASY!  Thank you." ... Frank & Diane Crupi, Bend, OR

"Your entire staff was very helpful during the listing, sale & post-sale period of our transaction.  We were informed & updated along each step of the process." ... Mr. & Mrs. Richard Luther, Vancouver, WA

"Thank you for handling our transaction in a professional & expeditious manner.  Your staff is very accommodating & pleasant to work with." ...  
Mr. & Mrs. John Lamon, Yuba City, CA

"Thank you for being so professional and competent in selling our condo.  It is wonderful to know a real estate broker like Bob Cartwright whose word is his bond!  How refreshing!!" ... Carol & Chuck Berney, Tarzana, CA

"Whalers Realty is extremely competent and cordial.  It was a pleasure working with this organization.  Thank you Bob!" William Riker, Wailuku, HI

"Smooth as Silk." ... Mr. & Mrs. Kenji Kurita, Modesto, CA

"As usual, Bob came through – He should be called ‘Mr. Kaanapali Beach’!  As long as I have known Bob, he is a #1 Realtor. Aloha." ... Mr. & Mrs. Robert C. Grah, Lahaina, HI

"Thanks to you and your staff for a great job." ... Douglas Y. Kubota, Kailua, HI

"It was a delight working with such warm, friendly & helpful people.  I could work with them every day." ... Mr. Ralph Cahill, Chicago, IL

"Excellent!" ... Dr. & Mrs. Donald Hegge, Sequim, WA

"You did a good job. Very professional." ... Mr. Richard Dwyer, Hillsborough, CA

"Very prompt service - friendly staff that kept us updated through the whole process, from listing right through escrow.  Would recommend their team to anyone considering real estate in Maui."... Mr.& Mrs. Gregory B. Helgeson, Two Harbors, MN

"Excellent, professional service through the whole transaction.  We heartily recommend Bob Cartwright and Whalers Realty’s staff." ... Mr. John Jordan, Woodinville, WA

"... The crew at Whalers did it again for us.  We continue to be impressed with your thorough professionalism in matching buyers with sellers.  We loved the Aloha spirit everyone brings to every transaction. Mahalo!" ... Mr. & Mrs. Robert Michie, Olympia, WA

"Very professional service in all aspects and phases of the transaction.  The office staff is friendly, courteous and prompt.  We will definitely use Whalers Realty for any future needs and highly recommend them to anyone in the market for excellent service and results." ... Mr. & Mrs. Donald Lehman, Henderson, NV

"Thank you for the excellent service you provided in obtaining our summer unit at The Whaler.  All went well with lots of smiles." ... Mr. & Mrs. Gabor Somorjai, Berkeley, CA

"Professional – Courteous – Efficient – Very Helpful!" 
...Mr. & Mrs. Harold Einhorn, Santa Rosa, CA

"Service is the Very Best!" ...Mr. Earle Davis, Cardiff, CA

"One of the most professional business offices, my wife and I have had the pleasure, of doing business with.  A real familyatmosphere.  We enjoyed the experience!"...Mr. & Mrs. Philip Goossens, Cordova, TN

"Friendly, efficient, professional service---A++! Wish you were here to market all our properties!! Thank you!! Two thumbs up!"...Mr. & Mrs. James Kahn, Reno, NV

 "Our sincere thanks to you, as well as to your staff for the up most quality of service provided during our recent real estatetransaction.  It is indeed a pleasure to have worked with & known such a fine group of real estate professionals, your personal attention to ensure our transaction went smoothlyis greatly appreciated"   Mr. & Mrs. Edward Hutcheson, Las Vegas, NV

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Maui Luxury Real Estate Team
KW Island Living


Whalers Village
2435 Kaanapali Parkway, Suite A-3
Lahaina, Maui, Hawaii 96761

Toll Free, US and Canada:
  1-866-264-3761
All other points:
  (808) 495-0022
Fax: (808) 661-8951
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